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How 88apk Handles Your Personal Data

Your account data belongs to you, and we keep our handling of it straightforward. This page explains exactly what we collect, why we collect it, and how you can request changes or deletions — access depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to request data changesClear retention periodsDirect contact for data queries
88apk How 88apk Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

For any question about how your data is stored, how your DANA, OVO, or GoPay wallet details are handled, or to submit a formal data request, our support team is the right starting point. Reach out through any of the channels below and we'll connect you with the right person.

Live Chat Open the chat window inside your account. Describe your data query and our team will respond directly, usually within the same session.
Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Navigate to the Help section inside your 88apk account for self-service data options, including how to update wallet details linked to DANA, OVO, or GoPay.
HOW WE PROTECT IT

Data Handling You Can Check and Challenge

We apply security measures at every layer of your account — from the moment you connect a payment wallet to the point a withdrawal is confirmed. Players in Jakarta and Surabaya access the same account security controls, and your data rights remain consistent regardless of which device you use.

Encrypted Account Storage

Your personal details and linked wallet data — whether DANA, OVO, or GoPay — are stored using encryption. Only authorised internal processes can access raw account data.

Cookie and Session Data

We use session cookies to keep you logged in and to detect irregular access. You can clear these cookies through your mobile browser settings at any time without losing your account.

Retention and Deletion

We hold your data for as long as your account is active or as required by applicable local law. Once neither condition applies, your data is scheduled for removal from active systems.

Request and Correction Rights

You can request a copy of the data we hold, ask us to correct inaccurate records, or submit a deletion request. We respond through the same support channel you use to contact us.

Common Questions About This Privacy Policy

The questions below cover what we get asked most when it comes to data, account privacy, and your rights. If something isn't covered here, our support team can take your specific question directly.

We collect your name, email, phone number, and any payment details you submit, such as your DANA, OVO, or GoPay wallet information. Device and session data is also logged for account security.

Wallet data is shared only with the relevant payment processor to complete your transaction. We do not share it with advertisers or unrelated third parties under any circumstances.

We retain data for as long as required by local law in Indonesia. Once that period ends and no open disputes remain, your personal data is removed from our active systems.

Yes. Submit your request through live chat or email support with your registered account details. We will confirm the data we hold and send it to your registered email address.

Contact our support team via live chat or email and submit a deletion request. We will verify your identity first, then process the request in line with applicable local law requirements.

We use cookies to maintain your login session and monitor for unusual activity. You can clear or block cookies in your mobile browser settings, though some account features may not work without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.