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Understand Your Rights and Our Conditions

These terms set out how your 88apk account works, what we expect from you, and what you can expect from us — including how local law in Indonesia shapes what's available in your region.

Account eligibility rulesIndonesia jurisdiction conditionsDANA, OVO, GoPay wallet termsData handling and privacyAccount closure process
88apk Understand Your Rights and Our Conditions
HOW WE HANDLE THIS

Data, Security and Account Integrity at 88apk

We take account security and data handling seriously, and we want you to know exactly how both work. Your account data — including transaction records for DANA, OVO, and GoPay deposits — is stored on encrypted servers. We do not sell or share personal data with third parties for marketing purposes. You can request a summary of the data we hold on your account at any time through the support channels listed above.

Data Retention Account and transaction records are kept for the period required by our operational policy. You may request deletion of non-essential data by contacting support directly.
Cookie Policy We use session and analytics cookies to keep your lobby preferences and language settings intact. You can manage cookie permissions through your browser settings at any time.
Account Security Login uses OTP verification sent to your registered number. If you suspect unauthorised access, use live chat immediately — we can freeze account activity while we investigate.
Requesting Changes To update your registered wallet — switching from OVO to GoPay, for example — submit an identity verification document through the account settings panel before the change takes effect.
POLICY CONTACT PATHS

Reach Us About Legal or Account Matters

If you have a question about these terms, want to request a copy of your account data, or need to report a potential policy breach, our support team handles all of these. Reach out through any of the channels below and include your registered account email and wallet type — DANA, OVO, or GoPay — so we can locate your record quickly.

Live Chat Available directly from your account dashboard. Mention 'legal query' at the start so the agent routes you to the right team without delay.
Email Support Send your legal or data request to our support address. Include your account ID and the wallet you use — GoPay, OVO, or DANA — for faster matching.
Account Help Centre The Help Centre in your account settings covers common policy questions, account closure steps, and how to submit a formal data access request.

Common Questions About Our Terms and Your Rights

These questions come up most often when someone opens a new account or wants to understand what happens to their data. If your question isn't here, live chat is the fastest way to get a clear answer.

Access depends entirely on whether use is permitted under local law where you are located. It is your responsibility to confirm that accessing our platform is lawful in your jurisdiction before opening an account.

We hold the registration details you provided, your login history, and transaction records for any wallet — DANA, OVO, or GoPay — linked to your account. Request a full summary through live chat or email.

You can request deletion of non-essential data at any time. Core transaction records may be retained for the period our operational policy requires. Contact support with your account ID to start the process.

Raise a dispute through live chat or email support, quoting your transaction reference and the wallet type used — GoPay, DANA, or OVO. We review all disputes and respond with a written outcome.

Account closure requests are handled through the Help Centre in your account settings. Any pending withdrawals must clear to your registered wallet before the account is formally closed and records archived.

We may update these terms when required. A notice is posted on the platform when changes take effect. Continuing to use your account after that point means you accept the updated version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.